Michelle Reilly

About Michelle

Michelle Reilly is a proactive, intelligent and innovative Expatriate Compliance Manager/Client Relationship/Sales manager, with extensive time management and prioritisation ability.  A multi-tasker who co-ordinates resources effectively to achieve targets within stringent deadlines, Michelle is a skilled problem-solver who takes an objective overview and generates viable solutions.

Michelle works well in a high pressure environment. She is energetic, dynamic and relishes in challenges whilst also remaining a perceptive and supportive communicator who leads by example and motivates others.  Michelle demonstrates a unique diplomacy and emphatic approach in all her endeavours; she possesses a genuine desire to assist in difficult and challenging situations.

Key Skills

•    Extensive international expatriate tax/immigration compliance knowledge (Europe, Middle East, Africa, Asia Pac and Americas)
•    Computer literate (Excel, Word, Outlook, Power Point, Visio)
•    Databases: ACT, Goldmine, Salesforce and various Finnish systems.
•    Team player, good team builder and relationship developer
•    Ability to implement procedures and streamline work processes
•    Excellent customer service and client facing skills
•    Good time management
•    Ability to work on own initiative with continual motivation
•    Excellent problem solving skills
•    Excellent Communication skills
•    Numerate
•    Ability to progress company and achieve company goals
•    Good management skills
•    Experienced in working as part of an international team
•    Willing to travel on business nationally and internationally

Professional Experience

International Sales Director

Consultants Exchange Limited (CXC Global)

October 2009 – present

-          Responsible for strategic expansion of international solutions

-          Manage research, set up and compliance for new and existing country solutions

-          Sourcing and profiling candidates for new positions

Deputy Staffing Services Manger EMENA & Global Compliance Manager –

Lemcon Network Services Limited (UK)

November 2008 – October 2009

-          Account/Relationship manager for NSN EMENA

-          Coordinating all new recruitment requests from NSN EMENA

-          Sourcing candidates for new positions, profiling candidates and negotiating contract rates

-          Approving and submitting new candidate submissions to the customer

-          Managing new contract placement and extension paperwork (processing client RO, AC and NDA and issuing consultant contracts)

-          Cost control for EMENA region (ensuring monthly PO’s received, arranging internal invoicing through finance team and tracking credit control)

Global Compliance Manager

Lemcon Networks Pty Ltd (Singapore) & Lemcon Networks Services Ltd (UK)

November 2006 – November 2008

-          Developing in-house visa, tax and payroll solutions for new project countries

-          Researching company set-up, immigration and tax legislation for new project countries

-          Managing new company set-up’s across the globe (set-up’s include Tanzania, Australia, Norway)

-          Managing global immigration for the groups employees and consultants

-          Managing business visa and work permit applications (LAM, NAM, APAC, EMEA)

-          Managing international tax compliance for the groups employees and consultants using in-house or third party supplier solutions

Sales Team manager    & Client Relationship Manager

The Albany Group Ltd

July 2004 – November 2006

-         Developing and managing relationships with existing and new clients leading to increased business

-         Increasing and improving service levels

-         Liaising with other teams to ensure of smooth service delivery and ensuring the clients needs are clearly communicated within the company